HP Printer Asking For Tray 1 To Be Loaded

A common issue we see is your HP printer flashing “amber” and asking for paper to be loaded into tray 1 when there is already A4 loaded in your main paper trays. There are usually three causes for this issue, please watch the video for more information. *On new enterprise machines, you will have ...

Printing With Different Paper Types on a HP Printer

We have a number of people ask how they can print labels or a heavier type of paper on their HP LaserJet printers and MFPs. This is an easy setting to change and most printers and photocopiers can take up to 200gsm paper, providing the settings are correct. These instructions will guide you throu...

How to setup your scan to Email on HP Multifunction Printers

We get asked the question all the time on how to setup the scan to email section of your HP Printer.  This might be the first time you are setting it up or you may have to adjust your settings for any number of reasons like changing providers or updating settings. No matter what the […]

How to clean the ADF of your copier to remove lines that appear on the scans, copies and faxes.

Often we have customers ring and say they need a service on their copier or fax machine because they are getting lines on their prints.  Often these lines are not even on the prints but actually only on copies, faxes and scans done through the Automatic Document Feeder (ADF) on the top of the ma...

How to Setup Scan To Folder On HP Printers & MFC’s

In this video I will run you through how to setup the scan to folder section of your enabled HP Multi Function Printer. This is normally quite tricky and usually requires the help of an IT person to do.  However this wizard makes it all very easy. We get questions regarding this all the time […]...