HP Printer Asking For Tray 1 To Be Loaded

A common issue we see is your HP printer flashing “amber” and asking for paper to be loaded into tray 1 when there is already A4 loaded in your main paper trays. There are usually three causes for this issue, please watch the video for more information. *On new enterprise machines, you will have ...

Printing With Different Paper Types on a HP Printer

We have a number of people ask how they can print labels or a heavier type of paper on their HP LaserJet printers and MFPs. This is an easy setting to change and most printers and photocopiers can take up to 200gsm paper, providing the settings are correct. These instructions will guide you throu...

Updating Windows Driver to the HP Universal Print Driver

We have been seeing a lot of issues lately with the printer drivers that are built into the Windows operating systems.  This is particularly noticeable in Windows 8 operating systems. What I think is happening is that Windows is using pre release drivers to try and account for all the different ...

How to overcome 49. Errors on HP printers and MFP’s

This video shows a fix when you get 49.XX.XX errors on your HP printer or MFP. This error generally shows up when printing pdf documents however can occur simply from a communication issue between the printer and the computer. The video shows you how to overcome the issue and update your printer ...