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Testimonials

Graham Lacey from Upper Class Collections
http://www.ucc.net.au

QPCA lease a printer to us and also supply the replacement cartridges when the toner runs low. Their service is exceptional and to date, we have never run out of toner. Also, they dispose of our empty cartridges for us which allows us to continue with our work with little to no downtime. Thank you Lisa and the team at QPCA.



Dialight ILS Australia Pty Ltd
Genevieve
Administration & Accounts



We originally found Quality Printers & Cartridges from the empties flyer they sent to us in the mail and from there, the initial service that was provided along with the price was just great.

We used to have small desktop printers around the office and found that they broke down a lot and we had to keep replacing them. Lisa came out to our office to do a free onsite fleet analysis where she worked out how much we were printing and spending on our printers and consumables and worked out if we were using the right machines.

Lisa was very extremely helpful, professional and was a pleasure to deal with.

Lisa recommended us to get rid of all the small desktop printers and to get a HP LJ CM4730 printer (free standing) which was to replace all the smaller printers. We found that this printer is way more efficient than the smaller desktop printers, easy for everyone to use and not only have we saved money by moving to this machine but we have also have been able to increase our productivity.

When we purchased the HP LJ CM4730 printer we came onto a supply and maintenance agreement where, not only do we get our prices at a secured rate but also get complimentary servicing and parts.

We find having this agreement in place is such a bonus for us, because if a part was needed I know it is coveredÖ. Thinking about it though this machine is very good as I havenít had to use the service side of things as it always works.

We also are on a program called Automated Ordering, this is where Quality Printers & Cartridges monitor my consumables/parts and when they get down to 10% they will order them form me. This program is absolutely perfect for us as it is just another job that I donít need to monitor. The consumables are always here on time and ready for when we did it.

Quality Printers & Cartridges service is amazing. It is run by young enthusiastic people who enjoy what they are doing and that shows in the service and the interaction you get with them. All the team do a wonderful job, so much that I would give them a 9/10 just because I canít fault them (and only because no one can be a 10).

If you have small desktop printers I would recommended you getting Lisa out there to work out the amount you print and get you to look at the figures, you will see (like I did), there is a suitable printer out there that would be more efficient.



Chrysalis Beauty Clinic
Donna Lauber
Manager

Lisa called me after meeting me at the Wanneroo Business Awards where they won an award for Customer Service. Since moving to Quality Printers & Cartridges they are very well organised, efficient and very easy to deal with.

We started using their Premium Plus cartridges and we find them to be excellent with great quality. We have a customised online order form to order our cartridges with, which makes it very easy for us to order each time.

Previously I had to leave my office to purchase my cartridges, costing me time and money. The prices that Quality Printers & Cartridges provide are excellent, I like the ease of the online ordering and delivery has saved me so much in this part of my business.

Quality Printers & Cartridges have a very professional service. I find that the deliveries are always fast and efficient. I love receiving the gifts on my birthday; it was a very unexpected surprise which we loved and I like how the driver takes the time to remind us if we have any empty cartridges to collect.

I would definitely say "give Quality Printers & Cartridges a try" - You will be very happy with the service.



Viva Life Photography Mandurah
Nicole Marchant

Lisa had been dealing with head office for a long period of time and was able to work with each other on what our needs were, which is how we came on board and become a customer of Quality Printers and Cartridges.

The team at Quality Printers and Cartridges are just amazing, whenever we place an order there is always a quick turnaround so we really like the prompt and reliable service they provide.

We have found suppliers of anything can sometimes be unreliable but one of the things I really like with Quality Printers and Cartridges is that all the team are always helpful and always there to support us. The team are very friendly and very polite and quick to assist us if we ever require it so all in all really good.

I find the product they supply is always good, always works and the prices compare well with other companies. We definitely save using Quality Printers & Cartridge which adds up over time. The delivery they provide definitely exceeds our expectations as being in Mandurah we still get deliveries very quickly over night which is very convenient.

The reputation Quality Printers and Cartridges have is brilliant; I have all positive things to say about them. Anytime I have ever spoken to any of the team members they have always been lovely and helpful and especially every time we see Lisa, she is lovely.

We are very happy with everything they have ever done for us, so if a business is not a client of Quality Printers and Cartridges, I think you should be! I would say definitely give them a go.





Panetta McGrath



We initially were not happy with our previous provider Laser Exchangeís costs and service so decided to try Quality Printers & Cartridges.

Since coming on board with Quality Printers & Cartridges we have found that they are more cost effective, have a much friendlier and helpful team and a lot more accommodating to our needs. The courier Sam is always very friendly as well which is refreshing!

In general, they do a very good job with getting the cartridges to us promptly. We always receive our cartridge orders within a day's turnover which is fantastic. The efficiency with receiving the cartridges promptly is a huge difference to Laser Exchange.

I have heard very good things of Quality Printers & Cartridges. It is very comforting to hear and read the testimonials from their other clients as to their professionalism and experience.

I think Quality Printers & Cartridges do a great job! I would definitely recommend them and tell other business about the efficiency of the service they provide and the friendly customer service provided to us.



Shaws Cartage

We initially started using Quality Printers & Cartridges as we had heard good reports from businessís such as Rentco so we decided to give them a go.

The whole team are very helpful and very easy to work with. The online order form they provide is a very easy way to make orders as well as the procedure to request repairs and is very easy and simple.

The quality of the Premium Plus toners which Quality Printers & Cartridges supply are very good, they definitely last the full lifetime. Their service is very quick and they always ensure quick efficient delivery.

I would say to definitely give Quality Printers & Cartridges a go as they are easy to work with and very helpful when it comes to organising what cartridges we need.



JDL Strategies Ė Perth
Patricia Filimon
Office Coordinator



We had a printer that would constantly jam and we always seemed to have someone out here repairing it. I then looked around for a company that could supply us a new A3 colour printer. We made contact with Lisa from Quality Printers & Cartridges and she came out to our office and provided a free onsite fleet analysis to work out what machine would be best in our workplace.

The best thing we did was arrange for Lisa to come in, she is a really cool chick and we could really relate to each other about what was needed in our office. The process of Lisa coming out and finding us a suitable printer was very easy and stress free, we had everything explained in full details and was (still is) open to answer any questions.

Quality Printers & Cartridges supplied us with a HP LJ CM 6040 machine. When Lisa came out we mentioned that we needed to print on labels and Lisa informed us that this machine isnít really recommended to print labels. Rather than just selling the printer and having us deal with the label printing, they offered to provide us a second machine for FREE to print our labels on, this I wasnít expecting! The HP LJ CM 6040 printer is much more user friendly than our last machine and is saving us a lots of paper, time and money.

We decided to rent this machine from them and come onto a maintenance and supply agreement where they will maintain this printer for us. This has been GREAT. We now know that if we ever need anyone to take a look at our printer, itís all free and part of the maintenance agreement. Not only will they bring someone out to look at the printer they also have phone support so you can just call Lisa, Jason & Bec and they are ready to help you with any questions you may have, even with the really basic silly questions you may have.

Quality Printers & Cartridges always exceeds our expectations from the printer they recommended (plus our free label printer) to the after sales service and right to the delivery guy Sam. Sam is a really nice guy who is super friendly and always happy to help. I have found that a lot of couriers are like ďokay here is your order, sign hereĒ then they drop and run, but it isnít like that with Sam.

It isnít always the big things that matter; sometimes it is the little things that make it special. Not many companies have a personal touch like Quality Printers & Cartridges do. I get a nice surprise on my birthday with a card and a bottle of wine and on Christmas we had cupcakes delivered. They also send out cute personalised cards for different occasions like birthdays, Christmasí and anniversaries, which to me make Quality Printers & Cartridges stand out from the rest.

Quality Printers & Cartridges is a very fun and professional company to deal with and are fast at getting back to you if you ever have any questions. I would give them a 9.5/10 because they have just provided such excellent customer service. If you are looking for better machines in your office or even just want to save money on your cartridges I would recommended you to give Quality Printers & Cartridges a call, they are super friendly and will always be happy to help.



Ceramabond Pty Ltd
Marc Goodall
General Manager



My previous supplier had sold us some cartridges and they would constantly leak in my machine creating a mess. I was searching on the internet for someone to do a service and came across Quality Printers & Cartridges. I called and spoke with Bec and she was able to have my printer serviced with no charge and from then on I started ordering my replacement toners from them as well.

I like to support local companies and because they are based in Wangara, they arenít far from my office. I find that Quality Printers & Cartridges are a proactive company, their staff is all very friendly and they have great & prompt customer service.

Quality Printers & Cartridges donít just stop at the sale. Their after sales service is great. I get a ďcheck inĒ call on a regular basis and they even sent me out a bottle of wine for my birthday.

I was speaking with Bec and she mentioned that we could come onto a Supply Agreement for my cartridges. I find this really good because for 12 month I get my prices at a set rate and know that they will not rise on me.

Also part of the agreement is coming onto Automated Ordering program so not only do I get my prices secured I also no longer have to monitor my toners, it is just one less thing I have to do.

There is nothing I would change about Quality Printers & Cartridges, they are in my top 10 suppliers for quality and service. I would recommend them to all businesses big and small.



Storage King
Erin Scafocchia
Bibra Lake



We heard about Quality Printers & Cartridges because they also supply their toners to a few of the other branches of Storage King. They are much cheaper than our current supplier and much more convenient.

Since we have been with Quality Printers & Cartridges we have found them to be very efficient and the ordering system is so easy! They are just a really easy company to deal with.

With our last supplier you had to call up each time and tell them the printer model number and what you need, they never knew what we had. Quality Printers & Cartridges have customised an Online Order form that sits on my desk top and it is the easiest program to use. You just click on the Icon and it takes you straight to all your printer model number, all you have to do is put the quantity in and within 30 seconds your order is placed! This takes time off me to have to worry about ordering, much less time consuming.

With Quality Printers & Cartridges you get constant contact, they send out email newsletters or check in calls just to make sure everything is going okay, which is really nice. I love that they offer a cheaper cartridge with their Premium Plus toner cartridges yet offer the same quality as a genuine toner.

Quality Printers & Cartridges exceed our expectations all the time. It isnít just with one thing either, I find it is their whole process, from the quality of the toner to their customer service. They have out shone any other supplier we have had with, well, anything!

Sam comes out to deliver our printer cartridges and we always have a nice chat, even better he brings us lollies each time, he is a very friendly person.

Quality Printers & Cartridges is very friendly yet also very professional at the same time, I would give them a 9/10 for their service (it would be a 10/10, but no one can be perfect).

I would recommend everyone to try Quality Printers & Cartridges, you will get great service, cheaper prices than you are currently paying with great quality, and you should definitely give them a go.



Medic One
Jessica Howells
Administration Officer



We found Quality Printers and Cartridges by searching the internet, because we were no longer happy without current supplier. Once we started speaking with Bec and received a quote we noticed that the pricing was much better.

Since using Quality Printers and Cartridges we always get the deliveries fast and the overall service is very good. We are using the Premium Plus cartridges and they have great quality, I think we have saved over $200.00 since out first order with them.

When we were ordering from our last supplier they never stocked what we needed and would take ages to get in so we would have to order bulk toners. Now with Quality Printers and Cartridges we just order what we need as they are always in stock, they are just a very convenient company.

I would give Quality Printers and Cartridges 9/10 for their service and would recommend them to other companies as they are very reliable and are always happy to help.



Swan Transit
Casey Hedge
Administrator

I initially got in contact with Quality Printers & Cartridges as I had some empty cartridges which Sam the courier picked up and recycled for us. We were then approached by Lisa Spark who organised a quote for us. Once we received the quote from Lisa, I found they offered better prices for the same item as supplied by our previous stationery company.

Quality Printers & Cartridges are a very friendly and helpful company to deal with. I like how they are accommodating, for both products and individual requirements.

Another really good thing is the delivery is always punctual. This helps as our staff sometimes fail to advise the admin that they have changed the toner, leaving no spare toner so a replacement then becomes urgent.

My experience using the Remanufactured Premium Plus cartridges have been great. We are happy that the products are good value for money compared to other suppliers. We approximately save around $500-$1000 per year on toner cartridges.

From reading the newsletters, it seems that the reputation of the Quality Printers & Cartridges is of a high standard across the board, that they have initiative in what they do. After dealing with a few members of the team myself, I feel that they too are very professional, knowledgeable and approachable. Any queries I have had on the toners/products were answered, and responses were prompt & efficient. Not many companies find this a very important factor so it's great to see this when dealing with Quality Printers & Cartridges.

Overall I would say for other business to give Quality Printers & Cartridges a go! What do you have to lose?



ETS Equipment Tech Services
Angela Ball

We were initially approached by Quality Printers & Cartridges when we moved offices to Wangara. We found that moving from Welshpool to Wangara we needed to find a more convenient supplier which was perfect timing as a sales consultant from Quality Printers & Cartridges came out and organised a quote for us.

Quality Printers & Cartridges are a very helpful and efficiently run company with excellent service. The Remanufactured Premium Plus cartridge we purchase from them are good, I find them to be as great quality as genuines. In comparison to our previous supplier the product they supply is very good value for money.

The reputation and professionalism of Quality Printers & Cartridges' service is very good so we would recommend them to other companies as we have always been very happy the service we have received.



Flight Centre - Mount Lawley
Sarah Bull
Store Manager

I was initially referred to Quality Printers & Cartridges by another branch of Flight Centre which was already using them as a supplier. The first time I used Quality Printers & Cartridges I was in a bad way. I had run out of toner, didn't have a spare so I was very stressed out. My old supplier was not able to get me any cartridge for days which left me with a lot of down time. I was referred to Quality Printers & Cartridges and they delivered my toner the same day!! I also found that The Premium Plus toners I use last far longer than any other cartridge I have ever used. Quality Printers & Cartridges are a friendly and very efficient business. I always order my toners at the last minute, and they will do everything to get the cartridge to me as soon as possible. They go out of their way to help which other supplier's definitely don't do. I like feeling like I am a valued client not just another account. I would definitely insist that other business give Quality Printers & Cartridges a go. When you use Quality Printers & Cartridges as supplier, you get what you pay for in quality and service!



Fortuna Accountants and Business Advisors
Sarah Edwards
Office Manage



We started using Quality Printers & Cartridges after hearing of their great reputation in the local businesses community and that their pricing is very competitive. Since using Quality Printers & Cartridges we have received excellent service and their product quality is equal to the genuine toners we had previously used. Quality Printers & Cartridges are just such a nice bunch, which makes it easy to support them as a local business, as we prefer to do as much as possible. We have high standards and want to make sure we get good service. Quality Printers & Cartridges exceed our expectation all the time. We decided to go onto a Supply Agreement and that was a great move on our behalf. I like the agreement because we know that the prices we were given wonít rise and that is really good to know. I have only ever heard really good feedback back about Quality Printers & Cartridges. They are a great company to work with, always keeping us updated on latest products and resources, plus useful hints in their regular newsletters. The whole team are very friendly and I feel comfortable with all of them. It is very clear that, led by Jason and Lisa, everybody has a clear vision of how the business is to progress and where levels of support and customer have to be - which is at the top. Every now and then Quality Printers & Cartridges send out lovely gifts for special occasions, such as gift vouchers, flowers and chocolates - what a wonderful touch. If you are not using Quality Printers & Cartridges, you should be!



Capic
Christine Hebron
Administration Manager

We received a flyer in our Post Office Box from Quality Printers & Cartridges saying they recycle toner cartridges. We phoned and spoke with Lisa as we had a collection of empty toners we wanted to get rid of. Lisa arranged for our empty toners to be collected and also informed us that Quality Printers & Cartridges supply genuine remanufactured cartridges cheaper than what we were currently paying. At the time we were buying toners from our local stationery supplier with little or no support. On a few occasions the toners we purchased were faulty and it would take weeks and weeks to receive a credit. Since we switched to Quality Printers & Cartridges we have had no issues. They are extremely helpful and prepared to answer any questions we may have and the customer service is excellent. Quality Printers & Cartridges have their own service technicians so they can come and look at our machine when we have a problem - that is a service a Stationery Supplier canít provide. When we recently had a problem with one of our printers Bec arranged for someone to come out and look at the machine. We discovered it was cheaper to buy a brand new printer rather than have the old printer repaired and we asked Bec to find us a similar printer. We are thoroughly satisfied with the printer she recommended. We think Quality Printers & Cartridges are GREAT! They are very prompt with the turnaround of deliveries and the ordering process is so simple. We just order toner using their online tool and they deliver the goods to our office within a couple of days, we donít even have to leave the office. Quality Printers & Cartridges has extensive knowledge on how printers work and how to fix them and it is good to know that we have that backup support, as well as their after sales service which is invaluable to us. We certainly donít regret making the switch. We wouldnít hesitate to recommend Quality Printers & Cartridges and would definitely say ďgive them a goĒ.



Monadelphous Engineering Associates Pty Ltd - Head Office
Elise Johnson
Senior Administration Officer



Monadelphous is a worldwide company and one of the projects were already using Quality Printers & Cartridges for their printing supplies and recommended us to contact them to see how they could help us with our current printer situation.

Since coming on board with Quality Printers & Cartridges, I have found that they run their business efficiently and are a very friendly and helpful bunch of people to deal with.

My experience using Premium Plus cartridges have been great and the costs of the cartridges come in at a more competitive price. When we place an order, we only have a short waiting period between placing the initial order and receiving the cartridges. In a business like ours we cannot afford for printing devices to be down for an extended period of time, so being able to rely on efficient order placement and delivery of cartridges is a good thing to have.

The service Quality Printers & Cartridges provide is very pleasing especially when I received a bottle of wine from them for my Birthday. Based on their efficiency and great customer service, I would assume that Quality Printers & Cartridges has a good reputation, not just with Monadelphous, but with other clients as well.

I have had positive experiences with Quality Printers & Cartridges so I would definitely look at referring them to other businesses based on their competitive rates and great customer service.



Mandy Godfrey
Personal Assistant to General Manager WA
Thai Airways International

Thai Airways
We got a flyer in post letting us know that Quality Printers & Cartridges picked up and recycled empty cartridges. This was really good timing as we had some empty toners which I didn't know what to do with. From the initial moment I got in contact with Quality Printers & Cartridges the personal connection and service has just been amazing. I have said it so many times, every time I liaise with them that I can't fault them. Things like the little cards they send out, it's a nice bit of recognition - I have all of my cards that they have sent me displayed on my desk. I don't think I have ever come across a company with such great customer service, they are doing a great job trust me!

Quality Printers & Cartridges runs their business efficiently, with friendly staff and good quality products which saves us money. They are very up to date with the ordering processes such as having our desktop ordering program and also whenever we have a question, they always come back with a response straight away.

We have changed our printers numerous times over the years, and whenever we have gone through normal stationary companies to order toners, they always have to order them in. If we run out and don't get that end of toner life warning or I go away on leave, our company could be waiting up to week for a replacement. I find that it doesn't matter what model numbers we need, they never have them in stock. When ordering through Quality Printers & Cartridges, we get the delivery the next day, sometimes even the same day!! That sealed it for me. I have never had a problem and I have always got my deliveries straight away.

Quality Printers & Cartridges are definitely very good value for their product and service, because before I went ahead to start ordering from them, I researched and got other quotes for the same model of printers from other business to compare. I found that Quality Printers & Cartridges have the best service and their products came cheaper as well so it was a win win situation for us. I love dealing with Quality Printers & Cartridges.

The professionalism that Quality Printers & Cartridges provides goes above and beyond what's expected from any company. They complete everything from the start to the finish, they organise nice functions at the end of the year, they do nice little bits during the year and they are just on top of everything. I also really like that if we recommend someone, they have ways of recording everything and they give recognition to us for it.

Quality Printers & Cartridges cherish their current customers. They always follow up on every bit of information they hold which is where I think they really show their professionalism. The way Quality Printers & Cartridges collate things, always following up and the way they use the information they monitor for extra personal service is fantastic. It would definitely be 11 out of 10 as it more than exceeds my expectations.

I use the Premium Plus cartridges at home and at work I use the genuines as the Kyocera printer doesn't have the option of Premium Plus. I can't complain about them at all, the Premium Plus toners are just as good as the genuines. Also I like the fact we can purchase the larger capacity toners which makes them more economical as well so it's a win for us as it's obviously cheaper to purchase that way and we get better value for money. This is definitely really good for us especially with our budget, we are not able to purchase them as regularly, so at least getting the higher capacity toners, and they last a bit longer.

I have said this time and time again but I can't fault Quality Printers & Cartridges. They are so professional and I don't know how they could improve as they constantly exceed my expectations. I have already recommended three other businesses to them and they have all signed up and come on board with Quality Printers & Cartridges. I tell them exactly how I find the service of Quality Printers & Cartridges and reinforce them that they won't be disappointed.





Landvision
Stephanie Gladman
Receptionist

I heard Quality Printers & Cartridges are a very easy going company to work for and Australian owned so I decided to give them a go. They are a friendly team who are helpful with any problems and willing to go out their way to help customers that are in a jam.

Quality Printers & Cartridges always very professional and I like that you plant a tree on behalf of us which is good. They have good customer service as well as prompt delivery time; we received our order within the next day or so.

I find that the cartridges we buy from Quality Printers & Cartridges are very good quality, I save 10 - 15% per cartridge so they are better value for money. We have had no problems with The Premium Plus cartridges we order, they are always performing to a high standard which is good especially as we do quite a great deal of printing.

The service Quality Printers & Cartridges provide is very good, they are very competitive with their pricing so I would recommend other businesses to get a quote and seeing how competitive Quality Printers & Cartridges are against the other providers for cartridges.



Gymnastics Western Australia
Sally
Operations Manager

I heard Quality Printers & Cartridges were a very friendly company and I like the great idea that they plant a tree when we place an order. They are also a local Perth company which makes ordering and deliveries much easier. The customer service they provide is excellent; the team are very nice people to deal with and I like the delivery service. They provide much more of a personal service than officeworks, definitely top notch service.

Quality Printers & Cartridges are a very professional company and the reputation is very good. The amount of awards Quality Printers & Cartridges have won definately shows the top level of service they provide and the rapport with customers puts them ahead of most other companies. Would definitely be 10 out of 10!

I really like the gift of wine I get given on my birthday as well as the gift I receive on my anniversary with Quality Printers & Cartridges. It is a nice touch, really makes me feel more than just another customer.

The Premium Plus cartridges are great quality, I haven't had any issues with them at all. I find they are just as good quality as the genuine cartridges. Their prices are very competitive as I am finding they are much cheaper than my previous supplier.

I am very happy with the service they provide. Their delivery is very prompt and the personal service is amazing. The team (Danielle & Bec) are also very friendly and helpful whenever we need assistance. I would recommend Quality Printers & Cartridges to other businesses for sure!



Oxair Gas Systems Pty Ltd
Carol Tavanyar

We started using Quality Printers & Cartridges because Lisa came out to see us to do a free onsite printer analysis. This was to see what printers we had and if they were correct for the work we do. Lisa was able to work out that we were printing too much on our small machines and that we needed a new printer.

The service that was provided by Lisa and the team was great.

After purchasing the printer through Quality Printers & Cartridges we started noticing that it was much more convenient and handy to have. When we purchased the HP LJ 9500 printer we went onto a Maintenance Agreement. This agreement is great, it is hassle free and I love just knowing that if there is a problem then someone will come out and have a look at it.

It is a lot more convenient as mentioned earlier having this printer on the Maintenance agreement because you know what expenses you are up for and when you are due for them. The printer is always maintained so you donít have as many break downs so it makes it easier especially when you are trying to run a business.

I have never had any problems with Quality Printers & Cartridges; the team is always helpful and are polite and pleasant people to work with.

Quality Printers & Cartridges prices are competitive and I would give them 10 out of 10 for their service. If you are not using them as a supplier or if you need a new printer I would tell you to give them a go!



Mobile Masters
Joanne Hayes
Office Administrator


Chris in Accounts is pretty darn good at doing research about products and Suppliers and for our printer and consumable needs he decided to use Quality Printers & Cartridges because they have the best service, prices and the best product.

Lisa Spark went onsite to our office to do a free fleet analysis. I found it really good that Lisa came out and had a look around at what we do and got a feel for our business. That is something we do here at Mobile Masters as well so we know the value and the importance of being at the place of business to be able to see firsthand what people actually need, this is exactly what Lisa did and I think that is excellent service.

Since moving to the HP LJ 6040 MFP printer we find that we have had less hassle with printing and everyone has been raving about how easy it is to use. When we decided to rent the HP LJ 6040 printer from Quality Printers & Cartridges we went onto a Maintenance agreement where they provide servicing and parts complimentary. I love this idea because our consumable prices are fixed so you know what you are up against and know that the prices wonít rise and the fact that we have less of the hassle and you guys just handle it for us... we just found that moving to this has been really beneficial.

We are on the Automated Ordering Program also and this is great. We used to have to manually monitor our toners and before you know it, you have run out and there isnít one on the shelf and suddenly you have to drop everything and get an urgent order delivered. Now since we are on the Automated Ordering program we donít have to worry about it at all. Quality Printers & Cartridges call when it flags that you are at 10% of your toner left to ensure you need a new one so you never have too many or too little, you just have that peace of mind knowing it will be all sorted and there is always one on hand. The delivery service for this is top notch as well.

Quality Printers & Cartridges and their pricing, professionalism and the service that they offer are awesome. They are definitely up there with being best value for money and the quality that goes with it is brilliant, would give them a 10 out of 10.

I love the fact that the team at Quality Printers and Cartridges give you a ďcheck inĒ phone call and visit, it is really good and you donít feel like just $$$ to them, you feel like part of their team. I feel that since moving to Quality Printers & Cartridges we are definitely saving time and they make everything very hassle free.

If you are looking at getting competitive rates for your consumables or are looking at getting a new printer for your office I would recommend Quality Printers & Cartridges hands down without a doubt. They have excellent service and they are just a gorgeous team and are a great company to deal with.



Global 1 Training
Kahlia Ericson
General Manager


I started using Quality Printers & Cartridges because I have seen the way Lisa and Jason do business. I love the company culture and what they stand for, just everything they do. I find working with them is simple and easy I donít have to do anything.

Lisa and Jason asked me how much I was spending in my printing. I am normally very busy, so much that I didnít even think how much it was costing me. They helped me work out how much we were spending on our current machines or even how much money we were spending by doing external printing and showed us how much we can save if we were to move to a HP printer.

After all the reports were done, with Lisa & Jasonís help they provided us with a HP LJ CM6040 printer and we are renting this machine from them. This printer is really easy for us, the machine is amazing and we are saving huge amounts of money on printing cost because we donít have to pay someone to do it anymore, we can do it all in-house, the main thing is simple easy and no fuss.

I am so happy that we have found something that is systemised, easy and simple. We have saved thousands and thousands of dollars since using this machine, it is awesome.

We are finding that it is much quicker and it is also means we can do so much more in house at a faster rate. Because we are running events we often at time are a lot of last minute stuff which is much easier when you have something internal because sometimes when you have to an external person and you ring up last minute they just canít do it. It has become much more efficient and effective for us.

Once we decided to go ahead with the printer, we came onto a Automated Ordering program it is great. We got an order last week and everyone was like ďwhere did this come fromĒ and it was because we clearly needed the consumables, it was so nice because I am one of those type of people who hate to have to remember to do things on a regular basis, so it is really nice for that to just rock up like that and we donít have to worry about anything,

Quality Printers & Cartridges seem to go above and beyond; they exceed any expectation we had of them. Just like the nice surprises, it is easy and stress free for us, it is like oh wow. That is awesome. I also get lovely gifts for my birthday that they send and that is a pleasant surprise. You donít expect it from a printing company, like, yes when you buy a car or a house but when it comes from that kind of purchase like toners then that is exciting

Quality Printer & Cartridges are great. When we have had to call up for any reason they have been really helpful. I remember when we had trouble setting up the printer; the team was there to support us in getting that happening, I think it has been awesome.

I find that they are very professional; I would give Quality Printers & Cartridges 10 out of 10, simply because they are friendly and working with the team is easy.

I would recommend Quality Printers & Cartridges to any business whether you just need consumables or even if you are thinking about replacing your printer. I would suggest take the time to look into how much you are spending on your current printer because although it seems like it is a pain to do so, like it was for us, however now after doing that it has saved us time and energy and money. It is worthwhile doing. I would recommend them to everyone.



Auscon Builders
Aimee Veaudry

A sales consultant came to see us and we happened to be looking for a printer at the time. He was learning when he came out so it was good that he wasnít just sent out on his own and that Lisa came out with him and she was able to show us everything.

I find that with them coming out it was a very helpful experience as we had a few people tell us we needed more functions and we needed to spend more than what we actually did. Quality Printers & Cartridges actually allowed us to get something within the budget that we wanted and it is still suitable for our business and has room to grow. I found a lot of the other companies just wanted us to buy something that would be for an office that would be 3-5 times the size of us which means more money for them.

When we purchased the HP LJ CM6040 printer from Quality Printers & Cartridges I believe it was the best buy we have done. It is a lot easier on my end we havenít had to have anything replace just yet but knowing that they have it on track and all automated with their Automated Ordering program, I know that when I am going to print out contracts I wonít run out of toner.

Since going onto the HP LJ CM6040 printer I believe that we are saving a lot of money as we used to have to order toners each month where now as it is a much bigger printer we havenít had to replace any cartridge in 5 months, which just shows you that we are spending a lot less money in running cost.

From a serious point of view I think Quality Printers & Cartridges are absolutely fantastic, I feel that it is due to all the small things they do. I got a welcome gift when I purchased my printer and on my Birthday I got a bottle of wine.

It is just the personal touches that they put in and I find that Quality Printers & Cartridges also go to that extra effort. The fact that I have actually met Lisa as well, I mean there is a very rare occasion where the owner comes out to see you personally. I find they are hands on and if I have any questions I know the team get back to me within that day; I am never waiting around.

I feel that they have definitely exceeded my expectations with pretty much everything they do to be honest and the end of year Christmas party that they put together was really good as we got the chance to meet everyone.

Quality Printers & Cartridges deserve 10 out of 10 because the whole team is extremely polite and easy to deal with. Then there is Sam the courier who delivers all of our consumables, he takes the time to have a chat with us so when dealing with anyone of the team you will find they are all very welcoming.

I would definitely recommend other businesses to Quality Printers & Cartridges. They are quick, efficient and very personal. If you are looking for consumables or for businesses that are looking for a printer and want to find out what would be best suitable for their workload I would say give them a call!



B&S Printing Company
Lynda Wilson
Accounts

We got an empties flyer from Quality Printers & Cartridges to have our empty cartridges picked up. The service that was provided was great, they quoted me for replacement cartridges and the price was cheaper than what we were currently paying.

Since being with Quality Printers & Cartridges everything has been very good, they offer good pricing, really good service and we always get the toners when we need them, which is the main thing.

We never seem to have any problems with the Premium Plus cartridges. Moving to remanufactured Premium Plus toner, it has definitely saved us money.

Quality Printers & Cartridges offered us an agreement where all of our consumable pricing is secured so it doesnít rise. I love knowing the price I am getting, will stay the same each order and just the peace of mind knowing that it wonít rise.

I would give Quality Printers & Cartridges 9 out of 10 (I havenít ever had to complain to them about anything so it should really be a 10 out 10 but there is always room to improve), If you are not using them as a cartridge supplier I would say ĎGive them a tryĒ



ASA Windows.
Jenny Adamson
Business Development Manager


James got an empty cartridge flyer in the post and liked the fact that Quality Printers & Cartridges collected empty cartridges; he then got a few quotes from them and decided to start using them because their pricing is good.

I am really happy with the service that they provide. We are on an Automated Ordering Program where once our toners get to 10% they get an alert on their emails and order it for us. It saves a lot of time having this program as you donít always think about ordering the toners, so quite often you will run out, it is gives you that peace of mind knowing that the toner will get to you in time.

Lisa Spark came out to our office and did a fleet analysis, where they go over the office and work out what machine is the best for your workload. It was helpful having someone come out and find printers that will be best suitable for our needs. I think it is better having the main printer than everyone having desktop printers as now it is all mainstreamed and only have to worry about two printers that we purchased from Quality Printers & Cartridges rather than all the little ones as well.

Once we brought the 2 printers form them they gave us a choice to come onto a Supply and Maintenance agreement. This is where we purchase our toners from them and they give us complimentary parts and maintenance in return. We have only had to have our printer serviced once because the scanner needed to be cleaned and that call out was covered under the agreement, which was good because that saved us having to pay an additional cost.

Automated Ordering is a good program and is worth going on. The maintenance agreement is also really good because you donít have any unexpected bills that come up when any parts or servicing is needed because it is all covered. Quality Printers & Cartridges have really good service and we would happily refer them to other companies for their toner and printer needs.



Amuse
Carolynne Troy
Owner


Lisa came in for dinner at our restaurant and we had a brief chat about printing. A friendly follow up call by Lisa the following week helped get the ball rolling and from then we have been using Quality Printers & Cartridges as our supplier.
The Premium Plus cartridges are fantastic; I have had no issues at all with the quality. I donít have a dollar figure for how much I save however as an owner operator time saving is priceless for me and purchasing online and have the cartridges reliably delivered to my door is invaluable.
Previously I was purchasing my cartridges from either online or retail, now I know I am purchasing from a quality WA company who stands by their products and prioritises quality customer service. The entire service provided by Quality Printers & Cartridges has definitely exceeded my expectations! From the newsletter updates, to the thank you cards and even the birthday cards we receive. They have fantastic professionalism across the board and I greatly appreciate their level of communication in house, they seem to thoroughly communicate the needs and preferences of their clients internally in order to better serve them.
The entire team at Quality Printers & Cartridges are so friendly, efficient and organised. They are an absolute pleasure to do business with. If a company wasn't using Quality Printers & Cartridges I would say to give the QPCA team a call!



MZ3-Doug Menzie


Quality Printer and Cartridges are referenced in the local newspaper and magazines, with awards they have won for their service.
They are a local company for our business and the prices are very competitive. Their service is good, as they always deliver our order the next day.
Quality Printers and Cartridges deliver the cartridges and take away our empty cartridges so there is no hassle for us. The follow up service and check in calls to make sure everything is okay are great and I am impressed that they have been able to maintain the same level of service over a long period of time.
The Premium Plus cartridges are great quality, I haven't had any problems with them. We have been using them for nearly 2 years now and have had absolutely no trouble at all. We save a significant amount buying Premium Plus cartridges over genuine, anywhere between 30-50%.
Quality Printers and Cartridges are easy to access by phone or the internet and as mentioned earlier the service and pricing are good. We don't use anywhere near all the services that Quality Printers and Cartridges do offer as we are very modest user but the services we do use, we are very happy with.
We bought our printer from Quality Printers and Cartridges on their advice and it performs very well, they obviously picked a good printer and it hasn't given us any problems at all. I would highly recommend Quality Printers and Cartridges to other businesses.




Realty Source
Scott Durell
Managing Director


I was referred by one of Quality Printers and Cartridges clients (Antony Thornton from ATFIN Finance) who is using their services and I was advised that they did a good job so I decided to come on board myself as a client and have been happy ever since.
I like that on my birthday I get a bottle of wine delivered to the door. It's nothing big but it's just like wow! It's something extra that make me feel a bit more special.
Their service is always very efficient in terms of the delivery time. I find they are very easy to deal with right from the time I place an order (which is easily done with my Online Order Form) through to delivery which is 99% next day.
Everything is taken care of so I don't have to think about it. I would rate the reputation and professionalism of Quality Printers & Cartridges a 9 out of 10 as I am very happy with it; they always keep their word, so I know when they say they are going to d something I know it will happen.
Quality Printers and Cartridges supply our cartridges at a much better price then my previous suppliers could. I love that I can do the ordering from sitting in the office on my laptop, rather than having to go out and buy the cartridges, like I had to with my previous suppliers.
I'm happy with everything that they offer, so if another business wanted to know where I get my printer cartridges from or they were talking to me about printer cartridges I would recommend Quality Printers and Cartridges as a supplier.



Bridgedon Pty Ltd
Simon Thomas
Manager

I was referred by another client, they said they are very happy with Quality Printers & Cartridges service so it just made sense for us to come to them and get a quote.
Lisa Spark came out to do a free onsite printer analysis and I found this to be very helpful.
I really liked how she came to my business and got an understanding of what we do here. Since moving to the Hewlett Packard LJ 4730, we are finding a saving not only in time but efficiency and the cost associated with printing.
When we brought the Hewlett Packard LJ 4730, recommended by Lisa, we were able to go onto a Supply and Maintenance Agreement. This agreement is great, we not only get our pricing locked in at a good rate but we also get complimentary servicing and parts.
It feels that we have more guarantee and warranty; we now donít have to worry about having big cost, if the machine was to need a part or anything.
Part of the Supply and Maintenance Agreement, we get to have a program called Automated Ordering installed which has been great.
When we need cartridges they just turn up we donít have to be concerned with someone remembering to do it or allocating that job to somebody, it just gets done automatically, which is awesome!
Before coming onto Automated Ordering, the toners would run out and wouldnít give you much notice. You would have to drop everything to run out and buy a cartridge, which also means you are out off the office for nearly 1 hour and then have to turn around and come back again, so it saves time and money!
The guarantee and reliability that Quality Printers & Cartridges offers is great, we know that every time we get something from them it is going to work.
Quality Printers & Cartridges are very professional and I canít believe the speed they have, when I need something it is delivered very quickly, which is great.
I think it is certainly worth while taking a good close look at how much you are printing. Having Lisa come in and assess what it is that we needed, rather than thinking we knew what we needed was so good, I would recommend Quality Printer Cartridge to other businesses that are looking to improve their printer fleet.



Storage King - Landsdale
Jeff Whalley
Manager


Quality Printers & Cartridges are a local business close to us which is really convenient. I am very happy with the service they provide, it has been excellent. Their deliveries are really quick so we are more than happy.
It's really easy to order our cartridges as we have got an easy online order form on our desktop which we can just log on and we've got all our information listed. They have put all of our printers in our office on the order form and what toners we require.
Quality Printers & Cartridges have an all round good service, from the easy to order process to the quick delivery. If we have ever needed any assistance, we have been able to call and the staff at Quality Printers & Cartridges gives us a quick answer.
We just ordered a cartridge yesterday afternoon and we got it this morning, pretty much first thing which we don't really expect them to come that quick which is really good.
The Premium Plus cartridges are really good; I haven't had any issues with them at all. I have also found them to be at a very competitive rate.
I think the reputation of Quality Printers & Cartridges is excellent I can't really fault it, they are definitely very professional. Would be 10 out of 10 for service!
I'm happy with their services. I would recommend other businesses to Quality Printers & Cartridges because they are a very professional and are an efficient business; I definitely enjoy using their services.



Bale Data Services
Louise Richards


Simon found Quality Printers & Cartridges on Google and called the office. They asked if they could quote us. Bec followed up a couple of times and we compared pricing and they came in much cheaper.
Since been with Quality Printer & Cartridges I have noticed that they have great service and they have fast turnaround when it comes to delivering the goods.
With our last supplier we always had to call up and then go and pick them up, this was very time consuming. I love the services Quality Printers & Cartridge have, mainly their online order form I find this to be a lot easier to place the order with.
I was very surprised when Sam delivered a Birthday gift, it was really nice, no other printing company or company in general has done that before so was great.
We use their Premium Plus cartridges and they are great, I have never had a problem with them and they save me a lot of money whilst keeping the quality.
I was offered to come onto a supply agreement for my cartridges and I really like this because it secures our pricing so it gives us the peace of mind knowing that it wonít rise for 12 Months
If you arenít using Quality Printers & Cartridges, you should be they are easy to deal with, great customer services, their deliveries have fast turnaround which means you arenít left waiting for long periods of time for a cartridges, I would recommended them to other businesses .



Mass Drill & Blast
Sue Kanawati

We found out that Quality Printers & Cartridges do printer servicing and can also supply us with cartridges, which is what made us start using them as our supplier initially.
The service they provide is very prompt and our orders always come in a timely manner. Every time I have rung, I have always had immediate help and very efficient service.
The business marketing is really well done and also the little unexpected gifts we get is very good and are a nice touch, like our present at Christmas time.
The service which Quality Printer Cartridges provide is brilliant and invaluable. They are easy to use as a supplier especially when you need to order.
I have a very easy Online Order Form. I just click on the icon, put the quantity in and click submit. I love it as I don't need to search for anything or go to the printer for the model number, all the information is there all already recorded.
I would rate their service an 8-10, we haven't needed to use all their services yet, but what I have experienced is great.
We are happy in general with Quality Printers & Cartridges; we won't be going anywhere else, I say "Go for it, and use them!" I would definitely recommend Quality Printers & Cartridges to other business as their service is brilliant.



Printforce
Mike Anthony

I found out about Quality Printers & Cartridges and received a quote from them. I decided to use them because they have an Easy Online Order Form which has all of our printers and prices; it makes it easy to re-order our printer cartridges when we need to.
When we received the order I was pretty impressed as we received the toner the next day which was really convenient for us.
Quality Printers & Cartridges have a friendly team and do small things for me like sending me chocolates for my Birthday which is really nice. I also have Lisa come out and visit me each year; this is really impressive as you donít get that from any other place.
I found it hard to order through our last supplier but like I mentioned before their order form makes it so easy and they made payment easy to, we didnít have to fill out a credit card form each time they just set us up with an account, made payment a lot easier for us.
I believe you get what you pay for, so the service that Quality Printers & Cartridges provide is definitely worth paying a bit extra.
The professionalism they have is top notch as far as I have seen, their Premium Plus cartridges work great and whenever I have submitted something to be changed it has been completed pretty fast.
If you are not using Quality Printers & Cartridges, you should be, ordering is made easier and the overall service is great, I would recommend them to everyone who needs cartridges.



Corporate & Fleet Assessing
Glen Cox

I started using Quality Printers & Cartridges as they are close to us and I like to support local companies.
I find that they always have the stock that we need, we are only a small user but I like the service that is provided to us even though we donít go through many toners.
We use the Premium Plus cartridges that Quality Printers & Cartridges make and we have never had a problem with them, they work all the time and the quality is good.
Every time I call them for something, they are always friendly, have nice service and as mentioned before are close to our office. I would say to any businesses that arenít using Quality Printer & Cartridges yet, to give them a try.



Gingin Observatory
Bella Wunderlin
Owner


Quality Printers & Cartridges are a member of the Joondalup Business Association which is how we first discovered them and from then on have used their services.
They are a quick and efficient company and the delivery time is brilliant. They are not only about the printer cartridges, we also brought another printer from them as well so they go over and beyond what they represent which is really good. They have good customer service and friendly staff. They are also very quick at what they do and they answer my emails instantly. They have such good communication.
The Premium Plus cartridges are brilliant quality! Also as part of their service they recycle the empty cartridges which is even better.
Earlier in the year Quality Printers & Cartridges contacted us to see if we would like a printer option sent through as they knew we were having problems with our current one which really exceeded our expectations. I thought they would just pass me onto somebody else regarding the printer but they didn't, they dealt with it straight away which was fantastic.
The professionalism is brilliant; it's their premium customer service which I think is really good. You don't get that kind of service from a lot of companies. When businesses are running as well as Quality Printers & Cartridges are, they encourage other business to pick up their game. There's not a great deal of business out there like them, they are just absolutely brilliant.
At Christmas we received some beautiful cakes which was a nice surprise, they was really beautiful. Quality Printers & Cartridges went over, above and beyond, I was very impressed by that; once again it's that good customer service. The cakes were such a surprise personally and I think it came at a time when we needed that bit of encouragement; that was a really blessing to us, it was perfect. It made me feel special and important.
Its Quality Printers & Cartridges.....they are what their name says, QUALITY! What more can I say.
When talking to other business I have asked them about their cartridges and if they are having problems, I have referred them to Quality Printers & Cartridges.



Community Housing Coalition of WA
Dannielle Flynn
Administration

Quality Printers & Cartridges are a really good company especially with their environmentally and green friendly service and their plant a tree system when you place an order for a Premium Plus cartridge
Their turnaround time is great, I place an order and within a few days I get the cartridges delivered. I never have any problems with the service, the cartridges or anything while dealing with Quality Printers & Cartridges .
The quality of the Premium Plus cartridges are really good and they are not as expensive as cartridges from our previous supplier. Quality Printers & Cartridges provide the cartridges within a few days; it's either the next day or the day after I receive them. This is very handy if I happened to forget to place an order, the down time is minimal. They also send me a free friendly email reminder to reminder me to order my cartridges which I like.
The reputation is very good, I have never had a problem and they are always so straight forward, simple and easy to deal with.
If a business wasn't using Quality Printers & Cartridges , I would recommend them to become a customer!



Christon Nominees Pty Ltd
Tony Willis
Owner

Quality Printers & Cartridges were very highly recommended to me by another company called Temorex.
I am so happy with the service that they provide. I can't speak highly enough of them and I would recommend them to all my clients. We are using the Premium Plus cartridges and not only do we save money using them but we have never had a problem with them.
When I brought a HP colour printer from Quality Printers & Cartridges they told me about this program called Automated Ordering . I have been on this program since 2011 and I can't get over the fact that they can monitor my printer consumables for my printer and get an alert when the toner is low.
Previously with other suppliers I would have to have a spare cartridge for way in advance for when I really needed it to be on the safe side, where now with Quality Printers & Cartridges keeping an eye on it I don't have to worry about it. I no longer have money tied up in cartridges which I don't really need, it's a big saving.
I find the ordering process very easy now that I am on the Automated Ordering program as all they do is send me the invoice and once I pay it and then Sam their very friendly Courier is here the next day.
Like I mentioned before I couldn't speak highly enough of the professionalism and reputation for Quality Printers & Cartridges as everyone is just so friendly. I love that we get a regular newsletter every month as I have never had that before with any of the other suppliers. I feel that you just really get to know everyone there personally.
I am already referring Quality Printers & Cartridges to other companies and I try to spread the word as much as I can because they have great value, great service and are a great team.



Fertiworx
George Abbott
Director


I was looking at pricing for my printer cartridges when I found Quality Printers & Cartridges on Google. When I called to get a quote from them they had the best pricing by far.
When I brought the printer cartridges I decided to use their remanufactured Premium Plus printer cartridges and I must say that they have the exact same quality as if I was to buy a genuine from Officeworks.
With all the printer cartridges that I have ordered we have only had a problem with 2 of them and that was a chip issue, not the actual cartridges, the best thing was that this problem was fixed within 24 hours. I didn't mind that we had two cartridges that didn't work because that is understandable as sometimes with the genuine cartridges, you can also have problems as well.
Quality Printers & Cartridges have first class service and a great example of this is I ordered a cartridge early morning one Thursday and I was amazed because 3 hours later on that same day my order was delivered to me, by the courier Sam who is a fantastic bloke. In my eyes you can't get better service than that!
Bec called me up and told me about a supply agreement that I can come onto where they would lock my current pricing in for 12 Months so it wouldn't rise. I couldn't believe there was such thing; I mean there was nothing to this agreement is was so easy. I didn't even have to think about it because their pricing structure has been fantastic and I feel like there is just no need to look anywhere else now.
I have been nothing but overly impressed by the service that Quality Printers & Cartridges have supplied us that I have actually recommended them to 9 or more of my business associates. Any company that I see that has a printer and takes the toner I ALWAYS give them Quality Printers & Cartridges details.
I would say to any company that isn't using them as a supplier "If you want good prices and good service these guys will help you out". I haven't had a drama what so ever and even when I have a printer problem Bec was more than happy to help me and try different things to get it working (which we did and it has worked ever since). This is service to me and we are both in the industry where sometimes but just going out of your way a little to help the customer it makes a massive difference and I find that Quality Printers & Cartridges does that.



The Cookie Barrel
Glenn Grosse
Co-Owner

The pricing from the start was attractive and the fact that Quality Printers & Cartridges are a local company offering local support on remanufactured toners made us change to Quality Printers & Cartridges .The pricing from the start was attractive and the fact that Quality Printers & Cartridges are a local company offering local support on remanufactured toners made us change to Quality Printers & Cartridges .The pricing from the start was attractive and the fact that Quality Printers & Cartridges are a local company offering local support on remanufactured toners made us change to Quality Printers & Cartridges .
They are easy to do business with; they supply good product support and an efficient delivery service. The Premium Plus cartridge are by far the best remanufactured toners that we have tried and they are also well priced. We had a fault with one of our toner which Quality Printers & Cartridges replaced immediately with no questions asked.
Quality Printers & Cartridges level of service and ease of ordering is excellent which in turn saves us time and money. Compared to our previous suppliers we have used, the fast delivery of toners and the ease of the website ordering system has definitely satisfied us better.
We have found Quality Printers & Cartridges to have an outstanding level of professionalism right from the sales of toners and printers to the delivery service and product support.
I would rate their reputation and professions a 9 out of 10. Even though they are great I know they would always want to do better!
I would recommend to give Quality Printers & Cartridges a go; you will be more than happy with their cartridges and service. They have done and are doing a great job!
They are easy to do business with; they supply good product support and an efficient delivery service. The Premium Plus cartridge are by far the best remanufactured toners that we have tried and they are also well priced. We had a fault with one of our toner which Quality Printers & Cartridges replaced immediately with no questions asked.
Quality Printers & Cartridges level of service and ease of ordering is excellent which in turn saves us time and money. Compared to our previous suppliers we have used, the fast delivery of toners and the ease of the website ordering system has definitely satisfied us better.
We have found Quality Printers & Cartridges to have an outstanding level of professionalism right from the sales of toners and printers to the delivery service and product support.
I would rate their reputation and professions a 9 out of 10. Even though they are great I know they would always want to do better!
I would recommend to give Quality Printers & Cartridges a go; you will be more than happy with their cartridges and service. They have done and are doing a great job!
They are easy to do business with; they supply good product support and an efficient delivery service. The Premium Plus cartridge are by far the best remanufactured toners that we have tried and they are also well priced. We had a fault with one of our toner which Quality Printers & Cartridges replaced immediately with no questions asked.
Quality Printers & Cartridges level of service and ease of ordering is excellent which in turn saves us time and money. Compared to our previous suppliers we have used, the fast delivery of toners and the ease of the website ordering system has definitely satisfied us better.
We have found Quality Printers & Cartridges to have an outstanding level of professionalism right from the sales of toners and printers to the delivery service and product support.
I would rate their reputation and professions a 9 out of 10. Even though they are great I know they would always want to do better!
I would recommend to give Quality Printers & Cartridges a go; you will be more than happy with their cartridges and service. They have done and are doing a great job!



Derek Joy

Quality Printers & Cartridges are a local business which was quite convenient for us. The pricing and the service are also good. I find if I place an order it is delivered very quickly.
The quality of the Premium Plus cartridges are good we used to use officeworks but didn't like using them because they are a big company. I like using a medium sized business like Quality Printers & Cartridges because the service is good and they have never let me down. I would recommend them to other companies.



Buswest Armadale
Rose Cox
Depot Manager


We initially started using Quality Printers & Cartridges as our supplier because we were happy with the pricing. Unlike our previous suppliers, the availability of cartridge is much better.
They provide a friendly and prompt service and I especially like the little gifts I received on my birthday and anniversary.
The Premium Plus cartridges are satisfactory quality and I would rate the reputation and professionalism of their service a 9 out of 10 because they are friendly and their professionalism is excellent.
If a business wasn't using them yet I would say "Have you tried Quality Printers & Cartridges ? They are great to deal with and have never let us down"!



Combined Metal Industries
Rachel Whitehead

When I started working for the Combined Metal Industries, we already had an account with Quality Printers & Cartridges so continued to use them as our cartridge supplier.
Their business is quick & easy to deal with and my orders pretty much get delivered the next day! We have never had any problems the Premium Plus cartridges they supply. The value of the product is great and they also have great service.
Quality Printers & Cartridges are very professional because whenever I have a problem the staffs are always very helpful & the delivery guy and all the staff are always polite.
Their services are fantastic and I would recommend Quality Printers & Cartridges to other businesses.



Bassendean Family Practice
Haylee McMahon
Quality Printers & Cartridges quoted us the best affordable prices so we decided to give them a go and have been happy since. They are a very good company and their staff are always helpful.
Compared to other suppliers, they are affordable and always helpful with cartridges when we need assistance.
The delivery turnaround time is good and their product and service is good value.
The reputation and professionalism is very good and they are always helpful whenever needed. I would recommend other business to give Quality Printers & Cartridges a go.



R E Ledger
Billy Famlonga
Senior Administrator

We received a flyer in our PO Box and at the time we were looking to reduce our cartridge costs so we thought we would give Quality Printers & Cartridges a try.
Quality Printers & Cartridges is a fantastic small business that serves to please its customers in any way possible; they are quite flexible and give a very personalised service which is what we are seeking.
Generally, I could not tell the difference in quality as these are the first non genuine cartridges we have used, however I have never had any problems with their Premium Plus Cartridges.
Quality Printers & Cartridges sends out nice goodies for Christmas time which is a nice touch and also when Sam the courier delivers our cartridges, we received some candy upon delivery as well.
The value of their product and service is fantastic! I think that Quality Printers & Cartridges has a good reputation and is a very professional small business and I would be happy to recommend them to other businesses. Would rate them a 9 out of 10 ad they are very organised and efficient team of staff.
I would recommend Quality Printers & Cartridges to other parties looking for cartridge supplier as I feel they offer a great product and services at a reasonable price.



The Richardson Hotel
Maryanne Cerinich
Administration and Training Manager

When I took over the admin role at the Richardson Hotel, the pervious person already had been doing business with Quality Printers & Cartridges , so I continued ordering from them.
Quality Printers & Cartridges are very easy to deal with and staffs are all very friendly. I have found I have never had faulty or damaged Premium Plus cartridges; they are always packed so neatly.
Something Quality Printers & Cartridges does, that we haven't experienced from other suppliers is Lisa has come out and visited us a couple of times which made the difference. It is nice putting a face to the company.
Quality Printers & Cartridges are always friendly and ready to trouble shoot problems and then if that doesn't work have options to solve the problem. They are very efficient and quick to help when a problem arises.
I would rate the reputation and professionalism of their service an 8out of 10. I love the presents, especially the birthday card that is very thoughtful.



Life Focus
Jean Johnson

My boss met Lisa at a conference where they organized for a quote on the cartridges to be sent.
Quality Printers & Cartridges have excellent service and the staff are always helpful. We always receive reminders to make sure we have sufficient stock and send quotes anytime I ask for one. One time, when our machine broke down, they kindly sent out a technician, free of charge, to assist us and kindly help us out which was really helpful. I definitely like the efficient service they provide.
The quality of the Premium Plus cartridges are fine, much better than the compatibles we used to buy from Better Image before as they used to always leak.
The cartridges we get every now and then were a little bit cheaper from the Eastern States but I wasn't getting good value for money. The prices we were being charged were never consistent as they would just go up and down in prices randomly. Some orders we placed they would offer us cartridges at $40 but then when we went to purchase them again the next time, they would be like $100 each. Better Image also kept offering us useless promotional items like an electric kettle or a camcorder which wasn't the best as I'm purchasing the cartridges not for me personally but for my boss and company, which of course, they have got that sort of stuff already. It is just a selling tool that we weren't interested in, whereas Quality Printers & Cartridges just sell cartridges and not have any gimmicky things like it.
Of course it is nice getting the little things on my birthday, like I got a nice card and a bottle of wine at one stage was sent to me. I like the little personal things they do, which I never receive from anyone else. I also got an Anniversary card which was really nice. I just think the little personal touches mean a lot to people.
I just felt that I liked to support the local companies, whereas our other supplier Better Image was an Eastern States supplier, would constantly keep calling me offering me all these special offers and things which we weren't interested in, we just wanted a quick service and to use a local company close to us.
The delivering of the cartridges is a lot quicker, which is much better for us as when we used the Eastern States suppliers, it takes an extra couple of days.
The reputation and Professionalism is excellent, I haven't had any calls for complaints at all so I have referred other business onto you.
I would always recommend Quality Printers & Cartridges over the other 2 Easter State suppliers I have used.



Master Builders Association
Yvette Wyatt


When I started ordering cartridges from Quality Printers & Cartridges , they already had an account with our contract manager who made the decision to go ahead with using them.
They are very easy to deal with, the ordering is very easy and the delivery is quick. The quality of the Premium Plus cartridges are ordering have had no problems with them; they seem to running really well. The value of their product and service is good, which is the reason why we have chosen to stay using Quality Printers & Cartridges as our supplier.
All the staff at Quality Printers & Cartridges that I have ever dealt with has been very professional; they always know what they are talking about. They are always courteous including the courier when he delivers our cartridges.
If a business wasn't a client of, I would recommend giving Quality Printers & Cartridges a go as it really easy to order from them. The Online Ordering Form system works really well and delivery is really quick.



Toms Towbars Wangara
Carly Goldfinch
General Manager

We have been using Quality Printers & Cartridges for the last couple of years and have always found them to be very professional and efficient. The level of customer service is fantastic and they are a pleasure to deal with.



Link Project Services
Clare

When I first started ordering cartridges from Quality Printers & Cartridges , we already had an account from the previous receptionist because they liked the empty cartridges pick up and the prices they were quoted.
I believe Quality Printers & Cartridges are very easy to use, when I call up they know exactly what we want and always deliver our toners fast and the quality of the Premium Plus cartridges are good
I haven't used any other supplier since working for Link Project, but the value of their product and service is good. I am very happy with them. The newsletter that we receive from Quality Printers & Cartridges are informative, the professionalism and reputation would be a 10 out of 10. I would recommend Quality Printers & Cartridges to anyone looking for a supplier.

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